Good leadership requires GREAT conflict management skills.
How are yours?
Every conversation you have – with everyone, everywhere – involves the potential for conflict.
Yes, every conversation you have – across the entire 360° of your sphere of influence – involves the potential for conflict.
- Managing DOWN – the most ‘thought of’ direction of leadership – where you, the leader, must provide performance feedback to staff who may, or may not be interested (or in agreement) with your assessment of them.
- Managing ACROSS – the most ‘discounted’ direction in which to lead – where you, the leader, must ask your peers to stop what they’re doing so they can work on what YOU want them to do, instead.
- Managing UP – the most ‘under-utilized’ direction of leadership – where you, the leader, must tell your boss what s/he’s doing wrong and what’s really needed.
- Managing WITHIN – the most ‘challenging’ direction in which to lead – where you, the leader, must grapple with your own counterproductive thoughts, feeling, and behaviors, and the impact they’re having on your reputation and output.
Now if you’re already good with conflict, great! But if you’re not – and most leaders are not – then we should talk.
Clients say that, thanks to Barry Zweibel, they’re managing conflict, and growing as leaders, like never before!
Barry Zweibel | LeadershipTraction
Leadership Development | Conflict Competency Skill-Building