Four Ways to Give Better Feedback

Key Traction-Point: Too often the feedback we give (and get) is ineffectual or even counterproductive. Here’s how to do it right. Supply information about what the learner is doing, rather than simply praise or criticism. Take care in how you present feedback. Orient feedback around goals. Use feedback to build meta-cognitive skills. Learn more about …

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The Biggest Office Interruptions Are Sitting Next to You

Key Traction-Point: Employees who experienced frequent interruptions reported 9% higher rates of exhaustion—almost as big as the 12% increase in fatigue caused by oversize workloads. As easy as it is to blame email and instant messaging, face-to-face interruptions account for one third more intrusions than email or phone calls, which employees feel freer to defer …

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