The April 2014 edition of the LeadershipTraction newsletter – Surprise and Delight – is now on-line ➮ http://www.leadershiptraction.com/newsletter/2014-04.html.
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Conflict gets a bad rap. Sometimes even just saying the word “conflict” is enough to make people squirm.
But in fairness to the dynamic, here are 7 potential BENEFITS of conflict, courtesy of Becoming a Conflict Competent Leader, by Craig E. Runde and Tim A. Flanagan:
So take that, conflict-haters. Conflict can be a GOOD thing!
Want to learn more about how competent YOU are with conflict? Read take the Conflict Dynamics Profile (CDP) assessment and then read my Becoming More Conflict Competent: A Leadership Development Tutorial.
My latest response to a question posed in the Mentor’s Guild Ask an Expert forum:
I admit to having used such a suboptimization strategy, back in the day, when I was promoted to run a department that was both negatively viewed and non-core to the business.
Although the larger company culture was very “high-visibility” and “political,” I asked my staff to adopt a “let’s be so good that no one notices” mantra so we could work “under the radar” on some basic improvements and lessen the unwanted attention — which they embraced because they were tired of all the blame.
As routine processes became increasingly consistent, I added core-business elements to our focus:
So, ironically, it was through suboptimization that we became more integrated into the core business than hoped for. And while, admittedly, this is more anecdotal than Best Practices, sometimes it just is what it is!
Happy to talk more with you if it would help.