Know Your Conflict Triggers

Rick recently asked LinkedIn’s Center for Conflict Dynamics Network Group: “I was taught that all you need to know to resolve a conflict is good communication skills. Now, I know better. Is there anything you were taught about conflict resolution that you found out does not work or makes conflict worse?” Here’s how I answered: My basic …

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Become Certified to Administer the Conflict Dynamics Profile-Individual (CDP-I) Self-Assessment

Earlier this year I become certified as a Master Trainer of the Conflict Dynamics Profile-Individual® (CDP-I) self-assessment. As such, the Center for Conflict Dynamics has authorized me to train and certify others to administer the CDP-I – which I can do in-person (for groups) or by phone (for individuals). So I just added a new page to …

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Genius versus Persistence

“I wish I could promise you genius but most days all I have to offer is persistence.” I don’t remember who said it – I think I read it in an unsolicited email from someone, actually – but the point gave me pause. Don’t get me wrong, ‘genius’ is a good thing. But the problem with ‘genius’ is …

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