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Leadership Move #27: Ask Probing Questions

Sometimes it takes some digging to get to the root of things – and asking questions is a great way to do that. But, not all questions are created equal. Some questions are easy to answer but their answers provide little, if any, new insights. Example: ‘Why’d ya do THAT?!’ The problem: Aside from the …

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Leadership Move #26: Explain the ‘Why?’

Who hasn’t overheard this type of conversation between a boss and employee: Boss: Do this. Employee: Why? Boss: Because I say so. Given this reality, no wonder employee morale and engagement is so often as low as it is! Sure, there are times when a crisis or tight deadline might require extreme employee responsiveness, but …

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Leadership Move #25: Consider the Opposite Side of the Same Coin

Decisions are like coins in that each decision has two immediate implications: What the decision allows or enables What the decision prevents or precludes In other words, every ‘yes’ to one thing means a ‘no’ to something else. So, when asked to make a decision – or to weigh in on an issue – consider …

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