To formulate a testable hypothesis for their research, they surveyed thousands of organizations to determine the extent to which they adhered to three practices generally considered essential aspects of good management:
- Targets: Does the organization support long-term goals with tough but achievable short-term performance benchmarks?
- Incentives: Does the organization reward high performers with promotions and bonuses while retraining or moving underperformers?
- Monitoring: Does the organization rigorously collect and analyze performance data to identify opportunities for improvement?
Continue reading at: Does Management Really Work? | Harvard Business Review.