How People Listen Listening. You’ve heard the bromides: Well, it’s one thing to SAY it, but it’s something entirely different to actually DO it. So let’s take a closer look at how people actually DO listen and what you can do to help yourself more readily learn and grow. The Four Levels How People Listen […]
Problems come in all shapes and sizes. Don’t get mad. Get learning! Sure, proper planning, resources, and discipline, can prevent many problems from ever happening. But no matter how hard we try, some will slip through, anyway – that’s just reality. So how best can we learn from the bad things that happen? Mistakes are
They Won’t t Learn From Their Mistakes If You Don’t Take These Six Steps Read More »
A leader’s success can easily be predicted by how pressure affects performance. But while the pressures that organizations routinely place on leaders can be tremendous, it’s the pressures leaders put on themselves that are often more powerful…and debilitating. Pressures Imposed by the Organization The list of pressures that organizations put on leaders is near-infinite. Here
When Will You Stop Sabotaging Yourself Like This? Read More »
Being able to effectively handle challenging conversations is an essential leadership skill. But is there a way to assess someone’s conflict competence – or any other leadership competency, for that matter – BEFORE you hire them? Absolutely! Here, as example, are some conversation-starters you can easily add to your upcoming interviews: “People don’t always agree.
Assessing An Interviewee’s Conflict Management Skills Read More »
Great bosses use their authority to unlock important doors for their staff. Is another department causing problems for your team? Use your authority (by calling who needs to be called) to get things moving in the right direction, again. Is there some sort of roadblock that’s slowing down an important project? Use your authority (by
Leadership Moves #31: Use Your Authority to Make Good Things Happen Sooner Read More »
Conversations are an essential part of your job, especially those difficult conversations. Difficult conversations are the ones where you know you need to talk with someone about something, but you expect that they’ll either: (a) want to vociferously disagree with you, or (b) become upset, agitated, or disgruntled by what you are saying. Said another
Leadership Move #12: Master the Difficult Conversation Read More »
