Ever wonder what a simple workplace conflict costs an organization in dollars? How about a more commonly messy one? Let’s do the math. According to research conducted by the Mediation Training Institue, a simple feud between two department managers for three short months – a relatively MINOR, and not atypical, conflict scenario – can have almost […]
Being able to effectively handle challenging conversations is an essential leadership skill. But is there a way to assess someone’s conflict competence – or any other leadership competency, for that matter – BEFORE you hire them? Absolutely! Here, as example, are some conversation-starters you can easily add to your upcoming interviews: “People don’t always agree.
Assessing An Interviewee’s Conflict Management Skills Read More »
Thanks to Cinne Noble and Janie Neff, chairs of the International Coach Federation’s Conflict Management Coaching Community of Practice, for allowing me to present “Using the ICF Coaching Competencies to Empower Conflict Assessment Debriefings” as their monthly program, today. Not only did the certified coaches in attendance earn a Continuing Coach Education Unit (CCEU) credit toward their re-certification
Rick recently asked LinkedIn’s Center for Conflict Dynamics Network Group: “I was taught that all you need to know to resolve a conflict is good communication skills. Now, I know better. Is there anything you were taught about conflict resolution that you found out does not work or makes conflict worse?” Here’s how I answered: My basic
Earlier this year I become certified as a Master Trainer of the Conflict Dynamics Profile-Individual® (CDP-I) self-assessment. As such, the Center for Conflict Dynamics has authorized me to train and certify others to administer the CDP-I – which I can do in-person (for groups) or by phone (for individuals). So I just added a new page to
Program Introduction Conflict is inevitable – and prevalent. Studies indicate that 85% of employees spend time dealing with conflict. Managers spend 30-40% of their week managing conflict. How about you? Conflict costs money, inhibits action, and hampers innovation. It saps people’s energy, causes considerable stress and strain, and diminishes company profits. And no one is
Conflict gets a bad rap. Sometimes even just saying the word “conflict” is enough to make people squirm. But in fairness to the dynamic, here are 7 potential BENEFITS of conflict, courtesy of Becoming a Conflict Competent Leader, by Craig E. Runde and Tim A. Flanagan: Conflict can stimulate creativity and problem-solving Conflict can foster
Do you say cara-mel or carml?! Are a group of two or more people you guys, y’all, or you all?! Is it may-uh-naze or man-aze?! Soda, pop, coke, or a soft drink?! And that big road you can drive really fast on, is that called a highway or a freeway?! “Joshua Katz, a Ph. D
22 Maps That Show The Deepest Linguistic Conflicts In America Read More »
When’s the last time you re-read a book? Yes, RE-read one?! I don’t often, but I still make a point of paging through some ‘old favorites’ every now and again – I always find something I forgot I forgot about, or now understand with greater clarity and perspective. One such example is my old, highlighted,
